Live-Tech always work on ensuring that the proper resources are assigned to your request in order to bring a fast resolution. We use a leading ticketing system to track down issues. Every trouble ticket is owned by a level 2 technician and is closed upon issue resolution only. If the assigned Level 2 Live-Tech cannot immediately resolve your issue, the ticket will be raised to Level 3 or even Level 4 Live-Tech Support Administrators.

Our In-house Experts, Your Front-line Warriors

We do not outsource support. Our staff works here, in our headquarters. We give them an exciting workplace, excellent working conditions, and continuous professional development.

Through certifications and training, we maintain the highest standards of service. Any issue you may encounter is for us just another mean of demonstrating our know-how and dedication to support.

CompTIA Linux+ Certified

CompTIA Network+ Certified

CompTIA Security+ Certified

Cisco Certified Network Administrator

CompTIA Server+ Certified

CompTIA A+ Certified

Fortinet Network Security Expert

Fortinet Network Security Expert

Fortinet Network Security Expert

Certified Information Systems Security Professional MCT

Microsoft Certified Database Administrator

Microsoft Certified Desktop Support Technician

Microsoft Certified IT Professional

Microsoft Certified Systems Administrator

Microsoft Certified Solutions Developer

Microsoft Certified Systems Engineer

Microsoft Certified Technology Specialist

SOC 2 Type II certified hosting provider

Bitdefender Certified Technical Specialist

Cytracom Certified

If you have any questions, call us toll free on 1 (888) 361-8511 or contact us online


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