Certifications
Live-Tech always work on ensuring that the proper resources are assigned to your request in order to bring a fast resolution. We use a leading ticketing system to track down issues. Every trouble ticket is owned by a level 2 technician and is closed upon issue resolution only. If the assigned Level 2 Live-Tech cannot immediately resolve your issue, the ticket will be raised to Level 3 or even Level 4 Live-Tech Support Administrators.
Our In-house Experts, Your Front-line Warriors
We do not outsource support. Our staff works here, in our headquarters. We give them an exciting workplace, excellent working conditions, and continuous professional development.
Through certifications and training, we maintain the highest standards of service. Any issue you may encounter is for us just another mean of demonstrating our know-how and dedication to support.
CompTIA Linux+ Certified
CompTIA Network+ Certified
CompTIA Security+ Certified
Cisco Certified Network Administrator
CompTIA Server+ Certified
CompTIA A+ Certified
Fortinet Network Security Expert
Fortinet Network Security Expert
Fortinet Network Security Expert
Certified Information Systems Security Professional MCT
Microsoft Certified Database Administrator
Microsoft Certified Desktop Support Technician
Microsoft Certified IT Professional
Microsoft Certified Systems Administrator
Microsoft Certified Solutions Developer
Microsoft Certified Systems Engineer
Microsoft Certified Technology Specialist
SOC 2 Type II certified hosting provider
Bitdefender Certified Technical Specialist
