LTCMS Live View: See What the Customer Sees

Sometimes support is not about taking remote control. It is about understanding exactly what the customer is seeing and hearing.

With LTCMS Live View, customers can securely share their phone camera through a private support link. This gives our team real-time eyes and ears on the situation, making it easier to guide them through hardware issues, wiring, printer setups, error screens, pre-boot situations, and other moments where visual support makes all the difference.

Instead of guessing, we can see the customer’s side of the story and provide clearer step-by-step help.

Secure video sharing. Real-time guidance. Better support.

Help is already there!