I had the opportunity to work with Frank after having had my whole network go down the day before and working with another tech who couldn’t fix it. I found Frank knew what things that weren’t working before I even needed to tell him. This amazed me and made me feel better about his ability to get me back up and running correctly. I plan on continue to use him as my tech. His services are priceless to me. A businesses worst fear is the computers going down and getting a tech who “thinks” he is a tech, its awesome to know I have found someone I can count on and trust. a HUGE thank you Live-Tech!