Our first great experience with Live-Tech was getting our “TalkSwitch Phone System” all set up and customized for our busy veterinary hospital…..100% Success. So now I decided to try Live-Tech IT Support Remote service with a PC problem on a brand new personal desktop. The new machine was “locking up” completely at random. Take it back?….well, we had already spent considerable time getting programs, data, email, etc. all transferred and set-up… Ludy Chacon was able to find the problem way down deep in the bowels of the operating system… 30 hours later PC is still running great and no longer freezing up! Thank You MY Live-Tech!!!!