Getting support service by Live-Tech has been a wonderful experience. First the Tech’s are always ready to greet me with a pleasant demeanor, as if they were right here with me. The knowledge of what the tech was doing and when to do the things that was necessary to repair such a screwed-up system as mine, was simply astonishing. I now feel as if I have a brand new computer! Thank you for all the help and know that Live-Tech is the best technical assistance company I have ever worked with.