Live-Tech Jeremy has been helping us for over a week. He is very caring, competent, and attentive. Without Live-Tech support, we would still be trying to work on two computers versus seven. The ATX software technical support has been horrible. I am so thankful for Jeremy. He has been a lifesaver to us. He is so patient and knows exactly what to do to fix the situation. Thank you, Live-Tech. You are a Godsend.