My computer got infected with the Live Security Platinum Virus. I tried all the fixes online for removing the virus, but continually encountered more issues due to this virus and inability to download proper removal tools. I called Live-Tech on a Sunday and was immediately helped. The tech instantly connected, removed all of the virus and got my computer back to its normal state. Live-Tech also provided me with some new software for taking care of the computer and optimizing it. It has never run this efficient. I would highly recommend their services. Thanks